Frequently Asked Questions

Q. What areas do you cover?
A. I cover a 25 mile radius of Catterick Garrison (Fuel Charges can apply, this covers travel and travel time) 

Q. Can I pay by credit card?
A. Card payments are accepted but must be completed whilst at my premises 

Q. Do you need power and water?
A. Our mobile van is fully stand-alone and contains a water and power supply 

Q. How long does a full valet take?
A. Full valets are between 2 ½ and 4 hours (Allow the vehicle to be free for this maximum amount of time) 

Q. What if it’s raining on the day of the valet?
A. Should it be bad weather on the day, in some instances we use a heavy-duty pop up canopy. When this isn't suitable because of high winds you may choose to drop off and later collect from our unit on Gallowfields Trading Estate.

Q. How often do you recommend that I have my car valeted?
A. We recommend having a vehicle waxed at least two or three times per year and valeted a similar amount of times.

Q. Can I buy the products you use?
A. Our very own THV Car Care product range is available to purchase on this site should you wish to maintain the vehicle yourself, in between us doing so. [ Go to Online Shop ]

Q. Do you have Public Liability Insurance?
A. We are fully insured to work on your vehicle, please be assured that you are in safe, experienced and reputable hands.


Mobile Service

Our mobile service can be carried out at your place of residence or place of work. (providing we cover that area). Bookings are regularly well in advance so please enquire accordingly. All we need are the vehicle keys; we carry onboard water and power and an arsenal of our very own top end products. We use what we sell with total confidence.

IMPORTANT

Prices and timings are based on the vehicle being in a reasonable condition, we don’t expect a clean car but if the vehicle is heavily soiled, has animal hair / vomit / mould etc. Please inform us if this is the case when booking, as this affects timing and prices. Failure to do so could result in us not being able to complete the booking; our time is in demand so please give as much information as possible.

TOM HENRY


THV Car Care

Thomas Henry Valeting
. We valet everything from Fiesta’s to Ferrari’s and treat every vehicle with the same love, care and attention as we would our own.

FOLLOW US!

Address

THV Car Care
Unit 7, Greenbelt Holdings,
Borough Rd,
Gallowfields Trading Estate,
Richmond
DL10 4SX