Terms & Conditions

Valeting 

If you are not completely satisfied with the service we have provided, please contact me at once and I will personally ensure that the situation is resolved immediately.

Products

All products remain the property of THV Car Care until paid for in full.

We will be happy to accept any goods returned to us for a full refund within 30 days of purchase,  providing that:

Proof of purchase can be established. 

The goods must be in perfect condition and able to be resold as new.

If you feel that you have a genuine grievance in respect of anything that you buy from us, please 
email us, enquiries@thvaleting.co.uk and we will look into your complaint at once with the intention of resolving any issues that you may have to your complete satisfaction.


Mobile Service

Our mobile service can be carried out at your place of residence or place of work. (providing we cover that area). Bookings are regularly well in advance so please enquire accordingly. All we need are the vehicle keys; we carry onboard water and power and an arsenal of our very own top end products. We use what we sell with total confidence.

IMPORTANT

Prices and timings are based on the vehicle being in a reasonable condition, we don’t expect a clean car but if the vehicle is heavily soiled, has animal hair / vomit / mould etc. Please inform us if this is the case when booking, as this affects timing and prices. Failure to do so could result in us not being able to complete the booking; our time is in demand so please give as much information as possible.

TOM HENRY


THV Car Care

Thomas Henry Valeting
. We valet everything from Fiesta’s to Ferrari’s and treat every vehicle with the same love, care and attention as we would our own.

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Address

THV Car Care
Unit 7, Greenbelt Holdings,
Borough Rd,
Gallowfields Trading Estate,
Richmond
DL10 4SX